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1. SYSTEM REQUIREMENTS
Users can connect to a GO-Global Host from any computer that supports a
GO-Global client. GO-Global
supports the following platforms:
·
Windows
98/XP, Windows 2000, Windows Server 2003, Windows Server 2008,
Windows Vista, Windows 7, and Windows NT 4.0.
·
Red
Hat Linux (Enterprise Linux 4 and 5) and SUSE Linux (Enterprise Desktop 10.)
Only a 32-bit client is provided. When installing this client on a 64-bit
operating system, additional 32-bit dependencies may need to be installed.
Consult your distribution's documentation for details on how to do this.
Installing the client via a meta-packager such as yum will automatically
fetch and install these dependencies for you.
·
Mac
OS 10.4 and later.
·
Pocket
PC 2003 and Windows Mobile 5.
·
Windows
CE 4.2 or later on Mitsubishi's TX120 device and Mintwave's ACC-Lite and
ACC-mini devices. SEH (the C++ Structured Exception Handling component) and
RTTI (the Run-Time Type Information component) are required to run GO-Global
on a Windows CE device. To determine if these components exist on the device,
open ceconfig.h found in the Windows folder.
On a Windows CE 4 device, if the following lines:
#define COREDLL_CRT_RTTI 1
#define COREDLL_CRT_CPP_SEH 1
are included in this file, RTTI and SEH are supported.
On a Windows CE 5 device, if the following line:
#define COREDLL_CRT_CPP_EH_AND_RTTI 1
is included in this file, RTTI and SEH are supported.
GO-Global supports the
following browsers:
·
Apple
Safari 2.0.4 and later (on Mac OS X only)
·
Mozilla
Firefox 3.0 to 4.0.
·
Internet
Explorer 6.0 or later
Mozilla Firefox is not supported
on Mac OS X.
Clients must have TCP/IP as a
network protocol.
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2.
RUNNING THE WINDOWS CLIENT
2.1 Installing the
Window Client
1. Start Mozilla
Firefox or Internet Explorer.
2. In the Location
box, type http:// followed by the host name and GO-Global client installation
file. For example, http://host/goglobal/clients.html.
3. Select the Windows
Client link.
4. Follow the
on-screen instructions which will prompt you to download the Windows client
executable.
With the Windows Client, you can sign in
to a GO-Global Host from the Start menu or from a Windows shortcut.
2.2 Running the Windows
Client from the Start Menu
1.
Click the Start button on the Windows taskbar.
2.
Click Programs | GraphOn GO-Global 4 | GO-Global.
3.
Type your Host address in the Connection dialog and click
Connect. You can create a shortcut to the specified host by selecting the
check box on the Connection dialog. Once the shortcut is set up, you will
bypass the Connection dialog when connecting to the specified server.
4.
When the Sign In dialog appears,
type the following information:
Your network user name
in the User name box.
Your network password
in the Password box.
2.3 Creating
GO-Global Shortcuts
Additional
shortcuts can be created for launching specific applications, among other
options.
1.
Right-click on the desktop.
2.
Click New | Shortcut.
3.
In the Create Shortcut dialog box, browse to the GO-Global Client
Executable, e.g., \Program Files\GraphOn\GO-Global\gg-client.exe.
4.
Type a name for the shortcut and click Finish.
2.4 Using
Command-line Arguments
For
users running the Windows Client, command-line arguments can be used to make
the logon process easier. Command-line arguments allow users to directly
launch an application, among other options, as described below.
1. Right-click on the GO-Global
shortcut and click Properties.
2.
In the Shortcut tab, place your cursor in the Target edit box and
append any of the following command-line arguments after the quote
("):
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-h
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The GO-Global Host address or
host name.
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-u
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The client's network user
name.
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-p
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The client's network
password.
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-a
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The display name of the
application to be launched. The application's display name must be
identical to the application name in the Program Window.
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-r
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Startup parameters for the
application.
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-c or -nc
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-c
enables compression. -nc disables compression. (Compression
is enabled by default.)
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-ac
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Determines how printers are
initialized at startup. When -ac is followed by all, all client
printers are automatically configured. When -ac is followed by none,
client printers are not automatically configured. When -ac is followed by default
only the default printer is configured automatically. This is the default
setting.
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-hp
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Modifies the host port setting for the Application
Publishing Service.
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Example:...\
gg-client.exe
" -h server -u username -p password -c -ac all -hp 443
Startup parameters passed on by the
-r argument are specific to each application. Please refer to the
application's documentation for information about launch parameters.
Command-line arguments are optional and
case-insensitive. Arguments can be appended in any order, with the exception
of -r. If -r is used, it must be the last argument on the
command-line and it must be used with the -a argument.
In order to accommodate spaces in user
names, passwords, or application display names, quotation marks must be
included when using command-line arguments. For example, user name Jim C
would be specified as -u "Jim C".
Uninstall the Windows Client through Add/Remove
Programs.
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3.
RUNNING THE PLUG-IN
3.1 Running the Plug-in for Windows
The Plug-in for Windows is
available to Windows users running Mozilla Firefox.
To run the Plug-in for Windows
1.
Start Mozilla Firefox.
2.
In the Location box, type http:// followed by the host name and GO-Global
client installation file. For example, http://host/goglobal/clients.html.
3.
Select the Plug-in link from the list of Windows clients. If you have
the choice of running the Plug-in in loose or embedded windows mode, select
embedded windows if you would like to run the Program Window inside the
browser. Select loose windows if you would like to run the Program Window
outside the browser.
4.
When the Sign In dialog appears, type the following
information:
Your network user name
in the User name box.
Your network password
in the Password box.
3.2 Running the Plug-in for
Linux
The
Plug-in for Linux is available for users of Red Hat Linux running Mozilla
Firefox.
To install the Plug-in for Linux
1.
Start Mozilla Firefox.
2.
In the Location box, type http:// followed by the host name and the GO-Global
client installation file. For example, http://host/goglobal/clients.html.
3.
Select the appropriate Plug-in
link from the list of Linux clients. This Web page will either prompt you to
download the Plug-in or will launch the Sign
In dialog automatically.
4.
Install the Plug-in from your home directory with the following command:
tar zxf gg-plugin.linux.tgz
To run the Plug-in for Linux
1.
Start Mozilla Firefox.
2.
In the Location box, type http:// followed by the host name and the
GO-Global
client installation file. For example, http://host/goglobal/clients.html.
3.
Select the appropriate Plug-in
link from the list of Linux clients.
4.
When the Sign In dialog appears,
type the following information:
Your network user name
in the User name box.
Your network password
in the Password box.
To remove the Plug-in for Linux
1.
Launch the Linux console.
2.
Remove the Plug-in by typing:
rm
-rf ~/.mozilla/plugins/libnpg.so ~/.mozilla/plugins/libpbr4.so >
~/.mozilla/gg-client
3.
If you plan to reinstall the Plug-in, we recommend clearing the browser
cache.
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4.
RUNNING THE MICROSOFT ACTIVEX CONTROL
The Active X Control is available
to Windows users running Internet Explorer.
To
run the ActiveX Control
1.
Start Internet Explorer.
2.
In the Address box, type http:// followed by the host name and GO-Global
client installation file. For example, http://host/goglobal/clients.html.
3.
Click the appropriate ActiveX Control link. If you have the choice of
running the ActiveX Control in loose or embedded mode, select embedded if you
would like to run the Program Window inside the browser. Select loose if you
would like to run the Program Window outside the browser.
4.
Trust the digitally signed ActiveX control.
5.
When the Sign In dialog appears, type the following
information:
Your network user name in the User
name box.
Your network password in the Password
box.
To
uninstall the ActiveX Control
1.
Close Internet Explorer.
2.
Locate and delete GO-Global 4 in Winnt or Windows\Downloaded Program
files.
If you
have difficulty reinstalling and running the ActiveX Control, clear the
browser cache. To do this, open Internet Explorer and click Tools | Internet
Options. Click the General tab and under Temporary Internet Files,
click Delete Files. If you are still having difficulty, consult an
administrator to check for conflict directories.
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5. RUNNING THE LINUX CLIENT
The Linux Client is a lightweight native X Window System
application that delivers excellent performance to Linux desktops.
5.1 To install the Linux
Client
1. Launch your Web browser.
2. In the Location box, type http:// followed by the host name
and GO-Global client installation file. For example,
http://host/goglobal/clients.html.
3. Click the Linux Client link.
4. Save the GO-Global package.
5. Launch the Linux Console and become root (Super User).
6. Import GraphOn's public key so that the digital signature used on the
package can be verified: rpm --import ftp://ftp.graphon.com/RPM-GPG-KEY-graphon
7. Install the package using: yum install gg-client.linux.rpm
5.2 To run the Linux
Client
1.
Type gg-client.
2.
Type your host address in the Connection dialog.
3.
When the Sign In dialog appears, type the following information:
Your network user name
in the User name box.
Your network password
in the Password box.
5.3 Command-Line
Arguments
The
Linux Client supports the following command-line arguments:
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-h
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The GO-Global Host address or host name.
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-u
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The client's network user name.
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-p
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The client's network password. Please note that if you
specify a password on the command-line, the password may be visible to
other users running process reporting tools such as ps. To protect the
user's password, use -p - to request the password at startup.
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-a
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The display name of the application to be launched. (The
application's display name must be identical to the application name in the
Program Window.)
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-r
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Startup parameters for the application.
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-c or -nc
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-c enables compression. -nc
disables compression. (Compression is enabled by default.)
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f
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The Linux Client runs
in a loose window mode by default. This is the default setting. To enable
the restricted frame option, i.e., to have all of the session's windows
embedded within a frame on the client computer, append -f to the command
line.
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-hp
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Modifies the host port setting for the Application
Publishing Service.
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-ac
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Determines how printers are initialized at startup. When
-ac is followed by all, all client printers are automatically
configured. When -ac is followed by none, client printers are not
automatically configured. When -ac is followed by default only the
default printer is configured automatically. This is the default setting.
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Example:
gg-client -h server1 -p - password -ac all -hp 443
Startup parameters
passed on by the -r argument are specific to each application. Please
refer to the application's documentation for information about launch
parameters.
Command-line arguments
are optional and case-insensitive. Arguments can be appended in any order,
with the exception of -r. If -r is used, it must be the last
argument on the command-line, and it must be used with the -a
argument.
In order to accommodate
spaces in user names, passwords, application display names, or application
arguments, quotation marks must be included when using command-line
arguments. For example, the argument -a "Acrobat Reader"
would launch Adobes Acrobat Reader. Likewise, user name Jim C would be
specified as -u "Jim C"
The Linux Client can be
uninstalled by typing rpm -e gg-client.
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6. RUNNING THE MAC OS X CLIENT
The
Mac OS X Client is a lightweight
application that provides seamless integration with the native Mac OS X
environment.
6.1
To install the Mac OS X Client
1. Launch your Web
browser.
2. In the location
box, type http:// followed by the host name and the GO-Global client
installation file. For example, http://host/goglobal/clients.html.
3. Click the Mac
OS X Client link.
4. Follow the
instructions to download and install gg-client.mac.dmg.
6.2
To run the Mac OS X Client
1. From the menu
bar, click Go | Applications.
2. Double-click gg-client
to launch GO-Global.
3. Type the host
address in the Connection dialog.
4. When the Sign In dialog appears, enter the
following information:
Your network
user name in the User name box.
Your network password in the Password
box.
6.3
Command-Line Arguments
The Mac OS X Client supports the following command-line arguments:
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-h
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The IP address of the GO-Global
Host.
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-u
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The client's network user name.
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-p
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The client's network password.
Please note that if you specify a password on the command-line, the
password may be visible to other users running process reporting tools such
as ps. To protect the user's password, use -p - to request the password at
startup.
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-a
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The display name of the application
to be launched. (The application's display name must be identical to the
application name in the Program Window.)
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-r
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Startup parameters for the application.
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-c or -nc
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-c
enables compression. -nc disables compression.
(Compression is enabled by default.)
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-f
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The
Mac OS X Client runs in a loose window mode by default. To enable the
restricted frame option, i.e., to have all of the session's windows
embedded within a frame on the client computer, append -f to the command
line.
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-hp
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Modifies the host port setting for the Application
Publishing Service.
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-ac
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Determines how printers are
initialized at startup. When -ac is followed by all, all client printers
are automatically configured. When -ac is followed by none, client
printers are not automatically configured. When -ac is followed by default
only the default printer is configured automatically. This is the default
setting.
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To use command-line arguments with the Mac OS X Client
1.
Open Terminal.
2. Change to the /Applications/gg-client.app/Contents/MacOS/
directory.
3. Type ./gg-client and append command-line arguments.
Example, ./gg-client h 196.125.101.222 ac all -nc hp 443
7. RUNNING THE BROWSER PLUG-IN FOR MAC OS
X
The
Browser Plug-in for
Mac OS X is available to Mac OS X users running Apple Safari
or Mozilla Firefox.
To
install the Browser Plug-in for Mac OS X
1. Start your web browser.
2. In the Location box, type http:// followed by the
host name and the GO-Global client installation file. For example, http://host/goglobal/clients.html.
3. Select the appropriate Browser Plug-in link from the list of
Mac clients. This Web page will either prompt you to download the Plug-in or
will launch the Sign In dialog
automatically.
4. Install the Plug-in by downloading and running gg-client.mac.dmg.
To run the Browser Plug-in for Mac OS X
1. Start your web browser.
2. In the Location box, type http:// followed by the host name and the
GO-Global client installation file. For example, http://host/goglobal/clients.html.
3. Select the appropriate Browser Plug-in link from the list of
Mac OS X clients.
4. When the Sign In dialog appears, type the following
information:
Your network user name in the User name box.
Your network password in the Password box.
Installing the native Mac OS X Client with the GO-Global package
will also install the Browser Plug-in for Mac OS X. Users simply browse to
the client installation file containing the Browser Plug-in.
8. RUNNING THE WINDOWS CE CLIENT
The Windows CE Client is a lightweight application that
provides seamless integration with the native CE device's environment. To run
the Windows CE Client, devices must have TCP/IP as a network protocol.
8.1 Installing the Windows CE Client
Once the Windows CE Client has been installed, you can log on to a GO-Global
Host from the Start menu, from a desktop shortcut, or directly from the
GO-Global executable.
The Windows CE install program attempts
to delete GO-Global.CAB at the end of installation. As such, we
recommended setting the GO-Global.CAB file permission to read-only before
installing it on the client device.
8.2 Running the Windows CE Client from the Start Menu
Users running CE devices with taskbar support can run the Windows CE Client
from the Start menu.
To run GO-Global from the Start menu
1. Click the Start button on the Windows taskbar.
2. Select Programs | GraphOn GO-Global 4 | GO-Global Client.
3. Type your host address in the Connection dialog.
4. When the Sign In dialog appears, type the following
information:
Your network user name in the User name box.
Your network password in the Password
box.
8.3 Running the Windows
CE Client from a Shortcut
On
Windows CE devices that support desktop shortcuts, a Windows shortcut named GO-Global
Client is created during installation of the Windows CE Client. This
shortcut launches the Program Window.
To run the Windows CE Client from a
shortcut
1.
Double-click the GO-Global Client
shortcut.
2.
Type your host address in the Connection dialog.
3.
When the Sign In dialog appears, type the following information:
Your network user name
in the User name box.
Your network password
in the Password box.
8.4 Running the Windows
CE Client from the GO-Global Executable
Users
with CE devices that do not support the shortcut or start menu launching
options can run GO-Global directly from the GO-Global client
executable.
To run the Windows CE Client
1.
Run gg-client.exe on the client device.
2.
Type the host address in the Connection
dialog and click Connect.
3.
When the Sign In dialog appears,
type the following information:
Your network user name
in the User name box.
Your network password
in the Password box.
8.5 Using Command-line
Arguments
If
a shortcut for gg-client.exe can be created on the CE device's
desktop, command-line arguments can be used to expedite the logon process.
For example, the command-line arguments -a allows users to directly launch an
application. Command-line arguments can also be used to pass on application
specific startup parameters and to enable compression.
To run GO-Global using command-line
arguments
1.
Right-click on the GO-Global shortcut and click Properties.
2.
In the Shortcut tab, place your cursor in the Target edit box and append any of the following command-line
arguments after the quote ("):
|
-h
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The GO-Global Host address or host name.
|
|
-u
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The client's network user name.
|
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-p
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The client's network password.
|
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-a
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The display name of the application to be launched. The application's
display name must be identical to the application name in the Program
Window.
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-r
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Startup parameters for the application.
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-hp
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Modifies the host port setting for the Application
Publishing Service.
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-c or -nc
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-c enables
compression. -nc
disables compression. (Compression is enabled by default.)
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Example: ...\gg-client.exe" -h
server -u username -p password -c
-hp 443
To edit the name or command-line
options of a connection
1.
In the Configure tab of the Terminal Connection Manager select
the desired connection to modify.
2.
Click Edit.
3.
Optionally make changes to the name and command-line options for this
connection.
4.
Click OK.
To delete a connection
1.
In the Configure tab of the Terminal Connection Manager select
the desired connection to delete.
2.
Click Delete.
To run a GO-Global connection
1.
Click the Connections tab of the Terminal Connection Manager.
2.
Select the desired connection to run.
3.
Click the Connect button.
4.
Type your host address in the Connection dialog.
5.
When the Sign In dialog appears, type the following information:
Your network user name
in the User name box.
Your network password
in the Password box.
9. RUNNING
THE POCKET PC CLIENT
GO-Globals Pocket
PC Client is available for
Pocket PC 2003 and Windows Mobile 5 for Pocket PC.
9.1 Installing the Pocket PC Client
Once the Pocket PC Client has been installed, users can log on to a GO-Global
Host from the Start menu or directly from the GO-Global executable.
To install the Pocket PC Client
1.
Open a Web browser.
2. In the Address box, type http:// followed by the host name and GO-Global
client installation file. For example, http://host/goglobal/clients.html.
3. Click the Pocket PC Client link.
4. Determine which version of Pocket PC is running on your device.
5. Download the appropriate .CAB file (Pocket PC 2003 or Windows Mobile 5 for
Pocket PC).
6. Double-click the .CAB file.
You
can manually install the Pocket PC Client by launching GO-Global.CAB
from the corresponding Pocket PC version on the client device. For example,
Program Files\GraphOn\GO-Global\Web\Clients
9.2 Running the Pocket PC Client from the
Start Menu
Users can run the Pocket PC Client from the taskbars Start menu.
To run GO-Global from
the Start menu
1. Click the Start button on the Windows taskbar.
2. Select GO-Global Client.
3. Type your host address in the Connection dialog.
4. Select the desired screen size in the Connection dialog and click Connect.
5.
When the Sign In dialog
appears, type the following information:
Your network user name in the User name box.
Your network password in the Password box.
9.3
Running the Pocket PC Client from the GO-Global Executable
Users with pocket devices can run GO-Global directly from the GO-Global
client executable.
To
run the Pocket PC Client
1. Run gg-client.exe on the client device.
2. Type the host address in the Connection
dialog.
3. Select the desired screen
size in the Connection dialog and click Connect.
4.
When the Sign In dialog appears,
type the following information:
Your network user name in the User name box.
Your network password in the Password box.
9.4 Using the Pocket PC Client
The Pocket PC has several buttons and scrollbars based upon the screen size
selected in the Connection dialog. If the screen size selected is
larger than the actual screen of the Pocket PC device, horizontal and
vertical scroll bars will appear on the right and bottom of the GO-Global
window. You can manually move these scroll bars to view different portions of
the GO-Global screen.
There are 5 pan
buttons located at the
bottom of the Pocket PC screen. These buttons allow you to quickly scroll to
the four corners and center of the GO-Global screen. There are also 4 zoom
buttons located at the
bottom of the device's screen. These buttons allow you to zoom-in, zoom-out,
fit to screen, and view 100%.
9.5
Uninstalling the Pocket PC Client
To uninstall the Pocket
PC Client, delete the installation files from the
directory on the client device to which you copied them. These
files include:
gg-client.exe
clipc.dll
cs.dll
dc.dll
filec.dll
pbru.dll
sc.dll
scres.dll
sndc.dll
10. GENERAL NOTES
10.1 User name and
Password
In the Sign In dialog, type your network user name and password, or a
user name and password that has been set up for you on the GO-Global Host.
See your system administrator for more information.
10.2
Host address
In the Connection dialog, type the host name
of the GO-Global Host. If your client doesn't recognize Windows host names,
you can type the IP Address of the GO-Global Host instead.
10.3
User Authentication
The
GO-Global Host first tries to authenticate users on the local machine,
followed by the local machine's domain, and lastly on trusted domains. You
can override this default behavior and specify a specific domain by typing
the domain name followed by a backslash and your network user name in the User name box of the Sign In dialog. For example,
NORTH\johnw.
10.4
Client File Access
GO-Global
allows users to access files stored on the client computer and to save files
locally. Client drives are designated with a Client prefix. For example,
Client A (J:), Client C (K:). To open or save a file locally, select the
desired local drive from the drop-down menu of the Open or Save As dialog
box. See your system administrator for more information.
10.5
Client Clipboard
GO-Global
allows client and server-based applications to exchange information using the
clipboard. You can cut and copy information from applications running on your
client machine and paste it into applications running on a GO-Global Host,
and vice versa. See your system administrator for more information.
10.6 Session Reconnect
Session
reconnect allows sessions to be maintained on a GO-Global Host without a
client connection. If your connection to the server is lost, intentionally or
unintentionally, your session and applications remain running on the
GO-Global Host for the length of the time specified by the administrator.
Through the Program Window, you can disconnect rather than exit from
GO-Global, and you will be able to return to your session in the exact state
you left it. To disconnect a session, click File | Disconnect. If the
administrator has not enabled the session reconnect feature, the Disconnect option will not appear in
the Program Window's File menu.
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©GraphOn
Corporation 1999-2011. All Rights Reserved.
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